Get the Answers To

Frequently Asked Questions

We are here to help! Whilst it is possible to tackle your clutter on your own, it is often very time consuming and can be overwhelming. That is where we come in.  It is our job to help sort through the mess and clutter together to help get you back to a sense of calm. Decluttering with a professional can alleviate some of the emotional responses you may feel when sorting through items that are no longer serving you or their purpose. We take pride in helping you find systems that can be used long after we have gone, that will help keep you on track to living an organised life.

This is all dependant on the size and scale of the job. We make sure to conduct a thorough consultation before taking your booking to prepare us both for what to expect on the day. Once we know what it is you are looking for, what areas need focussing on, then we are able to offer you a suitable time frame in which we will complete the job.

Don’t be! We are not here to analyse or make assumptions on why you need our services, we are just happy to be able to turn an area that you are not proud of into something that functions well for you. All our consults and jobs are undertaken without judgement, our only role is to get your house functioning in a way that benefits you

In most cases no. This is something that we can discuss during your consult, but with a clear goal in mind we are happy to complete the job for you whilst you are away. This could be because you find it overwhelming, or you are too busy, we get it! We do ask that you keep in contact us with us throughout the day, and we conduct a thorough debrief with you at the end of the service.   

We are happy to wear a mask and be temperature checked before entering your house. We work in accordance with government regulations. Any bookings which have to be changed as a result of a change in regulation will have their deposits placed on hold until they can be rescheduled.

Yes, and yes! We hate waste, so utilising what you have is great. If you don’t have storage, or want a matching pantry or linen cupboard, then we can suggest items from most major organising retailers that will fit spaces perfectly. During our consult we will ask for measurements of areas that you would like storage, so that we can make the best choice for your zone. We can then purchase them, or you can, the choice is yours.

Yes, we are a fully insured business and happy to provide our Certificate of Currency.  

We can work around you. If weekends or evenings are the only suitable time, then we will endeavour to find a time that suits us both.

Of course. We are happy to work with anyone that requires our service. We are deeply considerate that we are entering into people’s homes, and we make it our goal to provide a relaxed and comfortable atmosphere for all our clients. We understand that decluttering and organising is a personal process, and we always work with the client to reach their desired outcomes.

Yes. We can declutter areas or change areas to be more efficient for your business. Contact us and we will visit your premises to discuss further.

We are able to help with moving house. Our team are experienced in packing homes and unboxing at the other end. Moving house can be complicated and often a stressful time for clients, and our aim is to make sure that it runs as smoothly as possible.

Yes. We will design a gift voucher to suit each individual, it can be for a monetary value or offer a service.